You will see information about your iPod appear in the Summary tab of the main iTunes window. If you are using a Mac, you will be asked to enter an administrator’s name and password.Ī progress bar will appear on the computer screen, indicating that stage one of the restore process has begun.

When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.ĭisconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models). Leave iPod connected to computer to complete restore (typically applies newer iPod models).ĭuring stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage. Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.Īfter stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.' source.

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